Compare HeyMarvin and UserTesting 
At a Glance
Market Segments
Mid-Market (52.1% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Free 2 Users
Contact Us Per Year
HeyMarvin
Star Rating
(129)4.8 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 2 Users
Free Trial is available
Browse all 2 pricing plansUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Marvin. Users appreciate the platform's variety of test types, including websites, prototypes, and mobile apps, which enhances their research capabilities.
- Users say that Marvin is particularly effective for research professionals, with features that simplify the management of multiple projects and the organization of insights. The "Ask AI" feature is highlighted as a valuable tool for quickly locating specific sound bites, making it easier to connect data across projects.
- Reviewers mention that UserTesting's intuitive user interface and smooth animations contribute to a positive user experience, although some users feel that it could improve in terms of specific workflow customization. This contrasts with Marvin, which users find to be more tailored for research needs but may lack the same level of user-friendly design.
- According to verified reviews, UserTesting's implementation process is praised for its clarity and efficiency, with users noting that instructions are clear and timely. In comparison, Marvin's setup is also well-received, but some users feel it may require more initial groundwork to get started.
- G2 reviewers highlight that UserTesting provides a robust analytics feature, although some users feel it could be more comprehensive. Marvin, on the other hand, is noted for its strong collaboration tools, which help teams work together effectively on research projects, making it a solid choice for collaborative environments.
- Users report that while UserTesting has a larger market presence and a wealth of reviews, Marvin's recent feedback indicates a strong satisfaction with its support quality and product direction. Users appreciate Marvin's focus on research, which aligns well with their specific needs, even if it doesn't have the same breadth of features as UserTesting.
Pricing
Entry-Level Pricing
HeyMarvin
Free
Free
2 Users
Good for small teams that want to centralize customer feedback and research and start collecting quality insights with the help of AI.
- Knowledge Repository
- Live Interviews w/ AI Notetaker
- AI Moderated Interviews
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
HeyMarvin
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
9.1
99
8.6
600
Ease of Use
8.7
103
8.4
631
Ease of Setup
9.0
65
8.6
297
Ease of Admin
9.4
35
8.7
231
Quality of Support
9.7
79
9.0
523
Has the product been a good partner in doing business?
9.8
36
8.8
226
Product Direction (% positive)
9.8
96
8.1
590
Features by Category
User Response Methods
6.8
65
7.5
317
|
Verified
9.1
81
8.7
374
|
Verified
9.3
83
8.7
296
|
Verified
6.9
63
7.1
182
|
Verified
8.6
80
8.2
352
|
Verified
Participant Selection
7.4
24
7.4
126
Feature Not Available
5.5
81
Feature Not Available
6.9
107
6.6
19
8.2
374
|
Verified
Insights
8.6
82
7.7
345
|
Verified
9.1
79
7.7
312
|
Verified
8.3
79
7.4
313
|
Verified
Generative AI
8.8
68
6.6
84
Content Management
8.9
39
Not enough data
8.7
40
Not enough data
8.9
38
Not enough data
Content Discovery
8.8
38
Not enough data
9.1
41
Not enough data
8.4
37
Not enough data
8.2
27
Not enough data
8.4
37
Not enough data
8.1
37
Not enough data
Generative AI
8.8
36
Not enough data
9.1
39
Not enough data
Feedback Source
5.8
6
8.0
114
Not enough data
8.4
131
5.3
6
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
8.1
9
7.7
144
8.5
10
7.7
159
8.8
10
8.2
177
8.8
8
8.2
162
Insights
Feature Not Available
Feature Not Available
9.3
10
7.3
162
8.5
9
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Voice
7.4
9
Not enough data
8.8
14
Not enough data
Transcription
7.9
15
Not enough data
9.4
13
Not enough data
9.0
10
Not enough data
8.2
12
Not enough data
Editing
9.1
13
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
7.8
10
Not enough data
Integration
8.7
10
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
8.3
8
Not enough data
7.5
10
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
9.1
52
Not enough data
8.6
48
Not enough data
9.3
47
Not enough data
Functionality
8.4
46
Not enough data
9.0
49
Not enough data
9.3
49
Not enough data
8.4
46
Not enough data
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HeyMarvin and UserTesting are categorized as Consumer Video Feedback and User Research
Unique Categories
UserTesting is categorized as Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
HeyMarvin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.8%
Information Technology and Services
12.9%
Consulting
9.5%
Financial Services
6.9%
Research
5.2%
Other
45.7%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
HeyMarvin has no discussions with answers
Does user testing record your face?
2 Comments
PS
Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test.Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
What does user testing do?
1 Comment
KB
Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
